I get EXCEPTION_ACCESS_VIOLATION

Hi, I’m a beginner in Blender. I’ve run it successfully in the past. I have an AMD Radeon HD 7570 graphics card. I received this error when I ran it recently. And yes, there have been updates to the AMD card drivers.

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x0000000053D9FE31
Module : atio6axx.dll
Thread : 00002708

Here’s part of the crash report. Any ideas on how to get this to work?

Blender 2.91.2, Commit date: 2021-01-19 16:15, Hash 5be9ef417703

backtrace

Exception Record:

ExceptionCode : EXCEPTION_ACCESS_VIOLATION
Exception Address : 0x0000000053D9FE31
Exception Module : atio6axx.dll
Exception Flags : 0x00000000
Exception Parameters : 0x2
Parameters[0] : 0x0000000000000000
Parameters[1] : 0x0000000000000002

Stack trace:
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052688690 getIcdInterfaceES2
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
atio6axx.dll :0x0000000052740230 DrvPresentBuffers
blender.exe :0x00007FF67A089D90 blender::gpu::detect_mip_render_workaround
blender.exe :0x00007FF67A08A190 blender::gpu::detect_workarounds
blender.exe :0x00007FF67A089BB0 blender::gpu::GLBackend::capabilities_init
blender.exe :0x00007FF67A073B10 GPU_context_create
blender.exe :0x00007FF67651A9C0 wm_window_ghostwindow_add
blender.exe :0x00007FF67651AC10 wm_window_ghostwindow_ensure
blender.exe :0x00007FF67651AEE0 wm_window_ghostwindows_ensure
blender.exe :0x00007FF676511420 WM_check
blender.exe :0x00007FF676516010 wm_homefile_read
blender.exe :0x00007FF676512600 WM_init
blender.exe :0x00007FF6762196E0 main
blender.exe :0x00007FF67A683BE8 __scrt_common_main_seh
KERNEL32.DLL :0x00007FFB27507020 BaseThreadInitThunk
ntdll.dll :0x00007FFB2887D0B0 RtlUserThreadStart

Threads:
Thread : 00002884
ntdll.dll :0x00007FFB288CF9F0 ZwWaitForWorkViaWorkerFactory
ntdll.dll :0x00007FFB28840E20 LdrAccessResource
KERNEL32.DLL :0x00007FFB27507020 BaseThreadInitThunk
ntdll.dll :0x00007FFB2887D0B0 RtlUserThreadStart

From the requirements page:

AMD
GCN 1st gen and newer. Since Blender 2.91, Terascale 2 architecture is fully deprecated, try using 2.90 (albeit not supported, it might still work) list of all AMD GPUs

The HD 7570 sadly is a Terascale 2 card and will not work with modern versions of blender.

LaztDodo, thank you for your answer. Sorry that it took so long. I find a link for supported video cards. As this is from 2003, is it still current?
https://download.blender.org/documentation/html/appendix_videocards.html

LazyDodo, never mind. I found a more current link:

The requirements page i linked is current.

LazyDodo, thanks. I’ll be upgrading my PC card.